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Hosted PBX

The last business communications solution you'll ever need.

The workplace is changing, with IP-based cloud/hosted communications transforming businesses worldwide. Our advanced Hosted PBX service will enable you to take advantage of this change, providing your customers with a service that saves money and increases productivity.

Modernize Your Business with Hosted PBX!

The last business communications solution you will ever need.

Picking the right business communications system can be challenging. Once installed, it can seem you have already outgrown the solution or are now missing out on a new must-have capability. However, we have the ability keep your company ahead of the curve with our cloud-based, carrier-class communications solution as a service. With no physical system to install, you can easily add more seats and functionality on-demand.

FEATURES

The core product features include a series of Call Control capabilities and other key functions such as:

Auto Attendant

Receptionist

Call Queues

Hunt Groups

Voicemail

Mobile clients

All of which will ensure improved customer communications, by handling calls quickly and efficiently.

As well as these advanced call handling tools, we also offer an advanced set of collaboration products to ensure businesses can transform the way they work in the future.

With the rich set of advanced Call Management features and additional Collaboration capabilities, the solution can have a real impact on customer interaction management. Simple management interfaces allow users to manage remote sites from one simple portal, ensuring productivity is maximized and response rates are optimized.

BENEFITS

Support for your Mobile Workforce

As the workforce and business environment changes, there is an increasing requirement to work flexibly from various locations rather than having a traditional office. With our cloud solution, users can use the service from any location and with a variety of different devices.

Scalability in Line with Rapid Business Growth

Whether adding new team members or new offices, Hosted PBX will meet scalability requirements by providing the ultimate flexibility that fits every business’ dynamics, with lower costs and faster deployment than traditional systems.

Cost Savings

By opting for Hosted PBX, businesses choose a future-proof solution, with flexible feature configuration, contracts to suit their specific requirements and limited capital expense. Businesses often save between 20-40% over traditional solutions.

Reliability and Business Continuity

If a business premise is affected by a natural disaster or calamity, our solution lets users immediately start working from a different location. The cloud phone service is built on a highly resilient Telco architecture which will ensure business continuity in case of flood, fire, earthquake, etc.

Improved Customer Communications

Our customers never miss a call, can easily record their conversations, answer on any device, read their voicemails and easily integrate their phone system with their CRM database; these are only a few of the multitude of available capabilities and functionalities of a Hosted PBX solution.

Unlimited Calling

Businesses get better forecast expenditure with our unlimited local and 500 minutes long distance and mobile calling with every user.

COMPARED TO ON-PREMISES PHONE SYSTEMS

Flexible & Future-Proof

  • Focus on Your Business

    We take care of the details – phones, installation, training and ongoing service – so you can focus on your business. some stuff

  • Right-size Your Costs

    Buy only what you need on a flat rate per phone, per month. As your business requirements change you can add or remove services as needed.

  • Enjoy Enterprise-Class Features

    Get powerful features, such as direct inward dialing, CRM integration, unified communications, team and video collaboration, emergency call notification and more.

  • Never Miss a Call

    Even if there’s a power outage or natural disaster at your office, you can automatically reroute calls to another location or phone number, so you’ll never miss a call.

  • Unprecedented Call Control

    Web-based CommPortal gives users and administrators the power to manage call routing and other preferences.

  • Enable Remote Employees

    Supporting a distributed workforce is easy. You can put a phone anywhere with an Internet connection and it will integrate seamlessly with our cloud-based platform.

  • Mobilize Your Business

    With our mobility package, your employees can use our Hosted PBX features from their smartphones, tablets, laptops or other mobile devices.

  • Unify Communications

    Integrate voice, video, presence, instant messaging and email into a single platform with MaX UC for desktop or mobile devices.

Empower your business with PCS Telecom!

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