Clients demand comprehensive support. Offer them with the digital resources and diverse communication channels they expect. Empower them to drive their professional journey with the right tools at the critical moments.
Client empowerment is key. Equip clients with the right digital resources and diverse interaction platforms they prefer. This empowers them to take charge of their professional service needs at the most convenient time and through the most effective channel.
Boost efficiency and elevate client success with our top-tier management solutions. Utilize task-oriented processes to handle referrals, billing, claims, inquiries, and project transitions – saving time and frustration for everyone.
Connected Expertise
Enable secure and trusted online collaboration between clients and service providers.
Customizable Professional Service Solutions
Guarantee streamlined client service through effective communication, efficient task management, and automated reminders
Seamless Expert Coordination
Connect client with professionals instantly via video call or phone during consultations.
Freed from the burden of administrative tasks, PCS Telecom provides a suite of advanced Unified Communication (UC) solutions, empowering professionals, assistants, and all other staff to focus on what truly matters.
Hosted Voice
• Advanced PBX Features
• UC & Mobility
• Unlimited Usage
• Built in Redundancy
• 911 Notification, Dispatchable Location
SIP Trunking / Direct Routing
• Flexible # of Channels
• Load Balancing
• DR Options
• Utilization Reporting
• Cloud Premise Networking
Additional Services
• Multi Channel Contact Center
• Collaboration
• Hosted Fax Solutions
• CRM Integration
• Call Recording
• SMS/MMS Messaging Platform
Security is our top priority. Each PCS data center adheres to the security standards established by the ISO/IEC 27001 certification.
Expanding any aspect of your business phone system is straightforward. You can easily add phone numbers, new users, or even entire new locations from your administrative web portal.
Setting up is typically as simple as setting up your account via an online portal, connecting your desk phone hardware to the internet, and installing the mobile application.
An uptime of 99.999% with no recorded disruptions in 2019 and 2020. Every data center is furnished with continuous power supplies.
"PCS Telecom keeps our firm connected. Fast, secure communication helps us respond to client inquiries and process claims efficiently. Their dedicated support team ensures any issues are resolved promptly. Highly recommend!"
Swift Justice Law
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