Upgrade Your Hospitality Phone System to the Next Level
Break down barriers to hospitality. PCS Telecom bridges the gap between guests and hospitality experts for real-time consultations.
Upgrade Your Hospitality Phone System to Next Level
Break down barriers to hospitality. PCS Telecom bridges the gap between guests and hospitality experts for real-time consultations.
Transform the Guest Experience
Guests demand a complete and fulfilling experience. Provide them with the digital tools and diverse touchpoints they crave. Empower them to personalize their stay with the right resources at every stage.
Focus on what
matters
Exceptional service is key. Equip guests with the right digital tools and diverse communication channels they expect. This empowers them to take control of their experience at their convenience and through the most effective channel.
Promote Effective, Long-lasting Guest Experiences
Streamline operations and elevate the guest experience with our top-of-the-line management solutions. Utilize efficient processes to handle claims, billing, inquiries, and reviews – saving time and frustration for staff and guests alike.
Connected Hospitality
Enable safe and secure online communication between guests and hospitality providers.
Customizable Guest Solutions
Ensure a seamless guest experience through team communication, efficient task management, and automated reminders.
Effortless Guest Service Collaboration
Connect guests with experts instantly via video call or phone during their stay.
Clear Communication, Less Admin Hassle
Free from the burden of time-consuming administrative tasks, PCS Telecom provides a suite of innovative Unified Communication (UC) tools. This empowers hotel staff, including front desk personnel, housekeeping, concierges, and everyone else on the team, to focus on what truly matters: delivering exceptional guest experiences.
Hosted Voice
• Advanced PBX Features
• UC & Mobility
• Unlimited Usage
• Built in Redundancy
• 911 Notification, Dispatchable Location
SIP Trunking / Direct Routing
• Flexible # of Channels
• Load Balancing
• DR Options
• Utilization Reporting
• Cloud Premise Networking
Additional Services
• Multi Channel Contact Center
• Collaboration
• Hosted Fax Solutions
• CRM Integration
• Call Recording
• SMS/MMS Messaging Platform
What makes PCS Telecom the go-to choice for hospitality communication solutions?
Secure
Security is our top priority. Each PCS data center adheres to the security standards established by the ISO/IEC 27001 certification.
Scalable
Expanding any aspect of your business phone system is straightforward. You can easily add phone numbers, new users, or even entire new locations from your administrative web portal.
Easy to deploy
Setting up is typically as simple as setting up your account via an online portal, connecting your desk phone hardware to the internet, and installing the mobile application.
Reliable
An uptime of 99.999% with no recorded disruptions in 2019 and 2020. Every data center is furnished with continuous power supplies.
Strategic Technology Partners
Experience Shared by a Client
"PCS Telecom's tools have transformed our hotel operations. Seamlessly integrating voice, video, messaging, and conferencing, these tools enhance efficiency and guest satisfaction. Reliability is unmatched, ensuring uninterrupted connectivity even during peak hours. The user-friendly interface streamlines internal communication, while customization options cater to our specific needs. Exceptional support completes the package, making PCS Telecom the go-to choice for any hospitality business seeking to elevate their communication capabilities."
Sunnyside Beach Hotel
The trusted choice for companies across industries
Our platform prioritizes guest data security with built-in best practices.
Experience peace of mind with our secure platform. We've prioritized industry-leading security to safeguard your guest data.
Begin your journey towards exceptional guest experiences here.
Expand your hospitality services and get started swiftly with PCS Telecom for Hospitality today.
Book Discovery Call
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